Shipping + Returns

Dispatch times due to Covid19 may be delayed, however all orders received before 4pm will be shipped the same day from our Queensland warehouse.

• All orders are dispatched by Australia Post, our shipping times within Australia are 3 – 5 days.
• Freight charges are $7.50 per order. Spend $100 and we’ll ship for free.
• We currently only deliver within Australia.
• International sales and delivery coming soon!

John Munro Swimming is committed to providing premium products. Please contact us via email if you feel your product is faulty in any way. If your product is considered faulty we will simply replace or refund you.

Please note the following returns requirements:

• Proof of purchase provided (invoice or order number)
• Goggles are in original, undamaged packaging

JMS offer a 30-day exchange programme if the product is unused, meaning receiving back in its original condition, unmarked and unused.
JMS swimming do not offer a refund if you have changed your mind, this in line with the guidelines set out by the ACCC.